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27 Articles

outsourcing

Information about the outsourcing industry, best practices we use to manage our offshore outsourcing business and tactical tools for outsourcing companies and people who use outsourcing companies.

Philippines BPO Maps - Iloilo City
bpomaps

Philippines BPO Maps - Iloilo City

Harry Fozzard Harry Fozzard May 25th, 2022 3 min read Premium

The Philippines BPO industry is booming, and Iloilo City is at the forefront of this growth. Thanks to its strategic location and talented workforce, Iloilo has become a significant destination for BPO companies looking to set up shop.

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Philippines BPO Maps - Dumaguete
bpomaps

Philippines BPO Maps - Dumaguete

Harry Fozzard Harry Fozzard May 23rd, 2022 2 min read Premium

Dumaguete is Negros Oriental’s provincial capital and is considered a rising major technological center prompting its inclusion in the Philippines Next Wave Cities list.

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2 or 3 Things I Know about Working Outsourced Australian Programs
outsourcing

2 or 3 Things I Know about Working Outsourced Australian Programs

Harry Fozzard Harry Fozzard May 19th, 2022 3 min read Premium

For some reasons that remain elusive, there is a divide between US-facing companies and their Australian-facing counterparts.

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Filipino Culture & Values: a Short Introduction for Business and Travel in the Philippines
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Filipino Culture & Values: a Short Introduction for Business and Travel in the Philippines

Harry Fozzard Harry Fozzard May 18th, 2022 7 min read Premium

Maybe you’re from the West and managing a Filipino freelancer, remote team, or local team. A few things to consider when working with Filipinos.

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Philippines BPO Maps - Baguio City
bpomaps

Philippines BPO Maps - Baguio City

Harry Fozzard Harry Fozzard May 17th, 2022 1 min read Premium

As a BPO destination, Baguio City offers somewhat less of the urban challenge of Manila with a more temperate climate, abundant talent, and a low cost of doing business.

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