In keeping with our artisanal approach to program delivery, we make sure someone from management owns the project and understands as much as possible about the processes contained therein.
To us, it’s a tenet of BPO dogma that a poorly deployed program will suffer from poor performance until you put the thing out of its misery.
Businesses and individuals routinely send work to the island nation. No wonder with its penchant for producing knowledge workers and a low-cost operating environment. But the Philippines is more than a mill chundering out young, energetic, tech-savvy people.
Lambent collects data through online research and calls healthcare facilities to verify or gather information. This process fully updates the client’s outpatient database each year.