Dara Khosrowshahi, the CEO of Uber, decided to start driving for Uber himself in September 2020 in order to better understand the experience from the driver's perspective.
The new design system at Wise is the result of months of hard work and collaboration between the design team and other departments within the company.
Politicians are increasingly embracing design and are taking sophisticated approaches to their branding; understanding it is a tool that can be used for problem solving and connecting with their audiences.
It's true that 2020 was a hard year for businesses of any size, but small enterprises faced the worst. Then in 2021, the global small business closure rate fell from 24% to 18%. That’s a noticeable decline, but still a high number. In the United States particularly, closure rates fell to 16%.
As a business grows, so do its relationships with prospects and customers. Managing these contacts can become increasingly complex thanks to the various tools and processes involved. This has led many companies to begin automating customer relationship management (CRM) functions.