For some reasons that remain elusive, there is a divide between US-facing companies and their Australian-facing counterparts.
Maybe you’re from the West and managing a Filipino freelancer, remote team, or local team. A few things to consider when working with Filipinos.
As a BPO destination, Baguio City offers somewhat less of the urban challenge of Manila with a more temperate climate, abundant talent, and a low cost of doing business.
Davao is a quality choice for locators that want to locate in an urban center with less cost and hassle than Manila.
From a BPO locator perspective, this translates to an attractive location for top-tier employees who factor a prestigious location into their job search.